Case Study On

Leading Sports Retailer Leverages Technology to Enhance Customer Experience

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About the client

The Customer is the leading sports retailer in the Balkans, operating in 13 countries with headquarters in Belgrade, Serbia. The company excels in commerce, retail, and wholesale, prioritizing top talent and optimal working conditions. Its success is driven by professionalism, reliability, and innovation, values extended to all stakeholders. The client continues to expand its reach and impact in the sports industry, solidifying its position as a regional leader.

The Challenge

The client faced challenges with fragmented retail operations and disjointed planning processes, including:
  • 1. Limited Collaboration Across Teams
  • 2. Manual reporting & inconsistent pricing strategy
  • 3. Lack of Automation
  • 4. Vendor Management Challenges
  • 5. Suboptimal Store Allocation
  • 6. Data Silos
  • 7. Slow Response to Market Changes
  • 8. Inefficient Markdown Management

Our Solution

Our comprehensive retail planning tools empower teams with real-time insights and automation. Seamlessly integrate processes to optimize performance and adapt to market demands.
  • Retail Planning
  • - MFP (Merchandise Financial Planning)
  • - Open to-Buy (OTB) Planning
  • - Assortment Planning
  • Wholesale Planning

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