Case Study On

Successful BOARD BI Transformation at Park Plaza

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About the client

Park Plaza Hotels is a leading international hospitality brand, renowned for managing upscale and sophisticated properties across major cities worldwide. With a strong commitment to delivering exceptional and memorable guest experiences, Park Plaza focuses on personalized service, comfort, and high-quality amenities. The brand continuously strives to enhance guest satisfaction by blending elegant design with modern conveniences.

The Challenge

The client encountered several critical hurdles that needed to be carefully navigated for a successful transformation
  1. Legacy Limitations
  2. Upgrade Barriers
  3. Change Management

Our Solution

To effectively address these challenges, we developed a comprehensive, step-by-step strategy focused on alignment, agility, and long-term sustainability:
  1. Assessment Phase
  2. Stakeholder Engagement
  3. Development & Testing
  4. Training & Rollout

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